Data Privacy Notice – ProXental

This Data Privacy Notice outlines how Simple Promise™ ("we," "us," or "our") gathers, processes, and distributes information relating to you whenever you browse our website located at en-en-proxental.com (the "Site") and order our products, including ProXental™ dental gel. By accessing or utilizing the Site, you consent to the data gathering, usage, sharing, and practices outlined in this Data Privacy Notice.

1. Data We Gather

Details You Submit Directly

We may obtain personal details that you willingly share with us when placing an order, subscribing to our updates, or reaching out to our customer care team, such as:

  • Full name, email address, shipping address, and telephone number
  • Billing and payment details (handled securely via BuyGoods)
  • Transaction records and order history
  • Messages you send us (e.g., customer service inquiries, product feedback)

Details Gathered Through Automated Means

When you navigate our Site, we may automatically capture specific information, including:

  • Internet protocol address, browser version, operating system, and device specifications
  • Pages accessed, duration of visits, and the source URL that directed you to our Site
  • Cookies and comparable digital tracking tools

2. Purpose of Data Usage

We utilize the details we gather for the following purposes:

  • Handle and complete your product orders
  • Reach out to you regarding your purchases, products, and service inquiries
  • Enhance our website performance, product offerings, and overall user satisfaction
  • Deliver marketing messages and promotions (only with your prior approval)
  • Identify, examine, and prevent deceptive or unauthorized behavior
  • Meet applicable regulatory and legal requirements

3. Sharing of Your Details

We may disclose your information to the following parties:

  • BuyGoods: Our designated retail partner responsible for payment processing and order fulfillment. BuyGoods is a Delaware corporation headquartered at 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA.
  • Service Partners: External companies that assist in running our operations (e.g., delivery logistics, email platforms, web analytics)
  • Legal Mandates: When mandated by statute, judicial order, or government directive

We never sell your personal details to outside parties.

4. Cookie Usage & Digital Tracking

We employ cookies and related digital technologies to improve your browsing sessions, monitor Site activity, and tailor content to your interests. You may manage your cookie settings via your browser preferences. Please note that turning off cookies could impact some features of the Site.

5. Safeguarding Your Data

We maintain appropriate security protocols to shield your personal details from unauthorized access, modification, exposure, or loss. Every payment transaction is handled through BuyGoods utilizing industry-standard SSL encryption technology. Nevertheless, no data transfer method over the Internet can be guaranteed as entirely secure.

6. Your Data Rights & Options

Based on your geographic location, you may hold specific rights pertaining to your personal details, including the ability to:

  • Review the personal details we maintain about you
  • Ask for rectification of any incorrect information
  • Request the removal of your personal details from our systems
  • Unsubscribe from marketing and promotional messages
  • Raise an objection to how your personal details are processed

To exercise any of these rights, please reach out to us at support@simplepromise.com.

7. External Website Links

Our Site may feature hyperlinks to external websites operated by third parties. We bear no responsibility for the data handling practices or content found on those outside platforms. We recommend reviewing the privacy notices of any third-party sites you choose to visit.

8. Protection of Minors

Our Site and offerings are not designed for individuals under the age of 18. We do not intentionally gather personal details from minors. Should we discover that information from a child has been collected, we will act swiftly to remove it from our records.

9. Revisions to This Notice

We reserve the right to modify this Data Privacy Notice periodically. All revisions will be published on this page. By continuing to use the Site after any updates take effect, you acknowledge and accept the revised Data Privacy Notice.

10. Applicable Jurisdiction

This Data Privacy Notice is subject to and interpreted under the laws of the State of Delaware, United States, excluding any conflict of laws provisions.

11. Get in Touch

Should you have any inquiries regarding this Data Privacy Notice or our data management practices, please contact us through the following channels: