Reach Out to ProXental Support

Whether you have a question about your order, need guidance on using ProXental, or simply want to share feedback, our friendly U.S.-based team at Simple Promise™ is standing by to assist you every step of the way.

How to Reach Our Team

From product-related questions and delivery updates to general inquiries about ProXental dental gel, our support staff is available through the following channels:

📧 Send Us an Email

Email: support@simplepromise.com

Expect a reply from our email team within 24–48 business hours. To help us resolve your matter quickly, please mention your order number (if relevant) when writing to us.

📞 Speak With Us Directly

Phone: 1-800-259-9522

Dial our complimentary toll-free line for real-time help regarding your purchase, product questions, or refund inquiries.

📦 Ordering & Delivery Assistance

All ProXental purchases are handled and shipped through our authorized retail partner. For anything related to order tracking, shipment progress, or delivery issues, please reach out to the retailer directly:

▶ BuyGoods (Primary Retailer)

BuyGoods is a registered trademark of BuyGoods, a Delaware corporation located at 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA.

Contact: Visit www.buygoods.com/contact for order-related support.

🔄 Refunds & Return Process

Every ProXental purchase is protected by a 365-Day Money-Back Guarantee. If for any reason you are unsatisfied with the product, you can submit a refund request within 365 days from the date of your original order. For step-by-step instructions on starting a return, please visit our Refund Policy page.

ⓘ About the Company

Simple Promise™
Email: support@simplepromise.com
Phone: 1-800-259-9522

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We appreciate you selecting ProXental by Simple Promise™ as part of your oral care routine. Your satisfaction means everything to us, and we look forward to supporting your journey toward healthier gums, resilient teeth, and a brighter smile.